1h47

Where every outage is an opportunity to create another one.

1h47.

We messed up.

Our customers stared at a loading spinner for 1h47 while we tried to figure out what happened.

As usual, triggered by toggling a feature bug flag.

But this time, the recovery took too long, and it’s not acceptable. What an idea to play with the toggles on a Friday evening!

The boss steps in for the post-mortem.

All the company's senior …