Logs of Duty: Write a runbook

For teams who believe clarity is optional.

Rule #1: Start with a random template. If filling it out feels like a tax return, you’re doing it right.

Rule #2: Showcase your Shakespeare writing skills. At 3 am, people will enjoy Googling the meaning of every word before acting. It’s never too late to improve your writing skills.

Rule #3: Document everything. Include architecture diagrams, system hist…