Why the best Platform teams stay out of the way

Platform teams shouldn’t be the heroes of the story, product teams should. The best support comes from boring and predictable systems that unlock speed and reliability.

Nowadays, many teams call themselves a platform as soon as some of their users are also engineers. But building platform teams is challenging. They don’t build end-user features, but they aren’t classic infrastructure either. The goal of a Platform team is to make product teams more effective by simplifying the complexity and offering stable, reusable b…